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Security

Security and Privacy

Security is what lets you use Centriu as a single source of truth without fear. This section explains how we protect the platform and what your team needs to do on the inside.

1Security principles

Protection

Encryption in transit, redundant backups, and continuous anomaly monitoring.

Isolation

Data kept separate and isolated. External users never access environments that don't belong to them.

2Access security

Passwords and authentication

Set strong password requirements and enable two-factor authentication (2FA) whenever possible.

User management

  • Create and deactivate users instantly via the panel.
  • Follow the offboarding checklist when someone leaves the company.

Sessions and devices

Review active sessions periodically and revoke suspicious access. Be careful with shared devices.

3Data and LGPD

Data processing

Record only what's necessary in free-text fields. Consult your legal team about the legal bases for using data on the platform.

Retention and disposal

Set up routines to archive or anonymize old records.

4Secure integrations

  • Tokens and keysStore them securely and rotate them periodically. Limit who has access.
  • Third partiesVerify the security of connected apps. Record everything in your data inventory.

5Incident response

Suspect an incident?

  1. Revoke suspicious access immediately.
  2. Review the security logs.
  3. Contact Centriu support.

Centriu has response protocols with investigation timelines defined by severity and transparent communication via the status page.

6. Recommended content in this group

  • Security checklist for Centriu administrators
  • LGPD best practices when using customer data on the platform
  • How to prepare your team to prevent incidents (phishing, weak passwords)
  • Integration security: what to consider before connecting

Reporting a security issue?

Our security team is ready to investigate any anomaly.