What is Centriu TrustOps?

It is the governance, LGPD and trust layer of Centriu OS. It centralizes consent by channel, data subject rights (DSR), four-eyes approvals and AI governance — all with an immutable audit trail. Compliance stops being a spreadsheet and becomes a living operation.

How does consent management work?

You record, bulk-import and revoke consent by channel and purpose, always with an explicit legal basis, hash and versioning. Every change stays in the immutable trail, so you can prove when, how and on what basis each data point was used.

What are four-eyes approvals?

It is the principle that whoever proposes a sensitive action is not the one who approves it. TrustOps requires a second pair of eyes at critical points, blocks self-approval and records both approvals and refusals — reducing the risk of fraud and error.

Can AI act on its own in sensitive decisions?

No. TrustOps AI governance treats every AI output as a suggestion: it needs human review and approval before becoming a decision, and every step is logged. AI speeds up the work; responsibility stays with the person.

Can the audit trail be edited?

No. The trail is immutable (WORM standard): events cannot be altered or deleted. This ensures that, in an inspection or audit, the evidence presented is reliable and intact.

How does TrustOps connect to the other modules?

It applies consent and the trail end to end: it integrates with Core (identity and organization), Link (lead capture), Care (support) and Echo (ombudsman and voice of the customer). Governance follows the data across every module, instead of sitting on an island.

Centriu TrustOpsgovernance, LGPD and trust with an immutable audit trailsee all modules

Governance, LGPD and trust

Compliance that becomes a living operation, not a spreadsheet

Consent by channel, data subject rights, four-eyes approvals and AI governance — all with an immutable audit trail. TrustOps brings LGPD and trust together in a single layer, with no spreadsheets and no risk.

Native LGPD · Mandatory human approval · Immutable trail on everything

TrustOps Console

12,480 events in the immutable trail

Consent by channel

Email marketing Active

WhatsApp Active

ProfilingRevoked

Data subject rights (DSR)

#4821 — ErasureSLA 3d · Ana

Four-eyes approval

A-2094 — pending2nd reviewer

100%

of decisions in the immutable trail

four-eyes

on every sensitive action

DSR

with an SLA and an owner

AI acting without human review

Why TrustOps

Governance that protects without slowing the operation

Consent, data subject rights and responsible AI stop being scattered bureaucracy and become a natural part of the work — with evidence at every step.

Consent that actually holds up

Record, bulk-import and revoke consent by channel and purpose, with an explicit legal basis, hash and versioning. Every data point has a traceable origin — no black box.

Data subject rights without friction

Access, correction, portability and erasure (DSR) become a workflow with a deadline, an owner and attached evidence. The request never gets lost in an email again.

AI suggests, a human approves

AI governance with mandatory human approval, four-eyes review, self-approval blocking and a signed record of every sensitive decision.

Features

Everything governance needs, in one place

From consent to the immutable trail, with human approval at every sensitive point.

Consent management

By channel and purpose, with bulk import, revocation and versioning — every change is recorded.

DSR center

Data subject requests with an SLA, an owner and attached evidence, from intake to closure.

Immutable audit trail

A WORM record of every sensitive decision — tamper- and deletion-proof, ready for inspection.

Four-eyes approvals

Whoever proposes does not approve. Critical actions require a second pair of eyes, with refusals logged.

AI governance

Every AI suggestion goes through human review and is logged. AI speeds things up; the decision stays with the person.

Compliance analytics

Consents, DSRs, deadlines, risks and technical readiness in real-time dashboards.

How it works

From chaos to trust in four steps

No months-long project. You configure, turn on the approvals and operate with living evidence.

Set up bases and purposes

Define channels, purposes and legal bases. TrustOps then requires valid consent for every data use.

Open the rights workflows

Activate the DSR center with SLAs, owners and evidence. Every data subject request enters a traceable workflow.

Turn on the approvals

Configure four-eyes and AI governance at sensitive points. Nothing critical passes without human review.

Operate with a living trail

Everything is recorded in an immutable trail. An inspection arrives? The evidence is already ready.

In action

Nothing critical passes without a second pair of eyes

When AI suggests a sensitive action or someone requests an exception, TrustOps opens a four-eyes approval. Whoever proposes does not approve, self-approval is blocked and every decision enters the immutable trail.

Approval #A-2094 · Bulk erasure

awaiting 2nd reviewer

Requested by

AI agent · suggestion

Legal basis

Erasure · Art. 18, LGPD

1st approval — Ana (DPO)

2nd approval — pending (four-eyes)

Self-approval blocked by policy

Recorded in the immutable trail

LGPD under controlAuditable consent, legal basis and DSR to get through any inspection with evidence in hand.

Trust to scaleSell to larger clients that demand governance: trail, approval and evidence are already part of the operation.

Responsible AI by defaultEvery AI suggestion is reviewed by a person and recorded — honesty and traceability by default.

Ecosystem

Governance connected to the operation

TrustOps does not live on an island. It applies consent and the trail end to end across the modules your team already uses — governance follows the data wherever it goes.

TrustOpsCoreEchoCareLink

Core provides identity and organization · Link captures leads with consent · Care serves with a legal basis · Echo listens to the voice of the customer with a trail.

Built for

DPOs and data protection officersLegal and ComplianceData operationsB2B SaaSAgenciesHealthcare and FinanceAI teams

Module plans

Three tiers that unlock more as you grow. On Max, you get access to everything.

Starter

Essentials to start

Consent management per channel and purpose
Data-subject request (DSR) center with deadline and owner
Immutable audit trail (WORM)

Pro

Full operation

Consent management per channel and purpose
Data-subject request (DSR) center with deadline and owner
Immutable audit trail (WORM)
Bulk consent import and revocation
Four-eyes approvals with self-approval blocking
Governance automations that create tasks and alerts

Max

Everything

Everything unlocked

Consent management per channel and purpose
Data-subject request (DSR) center with deadline and owner
Immutable audit trail (WORM)
Bulk consent import and revocation
Four-eyes approvals with self-approval blocking
Governance automations that create tasks and alerts
AI governance with a record of every decision
Real-time compliance analytics
Integration with Dash, Axis, Care and Link

See plans and pricing

Questions

Frequently asked questions

Operate with real trust

Put consent, LGPD and responsible AI in a single layer

Sell to those who demand compliance with evidence in hand. Talk to a specialist and see TrustOps applied to your process — from consent to the immutable trail.