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Para empresas que querem crescer com controle

Um sistema para operar sua empresa com IA.

Vendas, marketing, atendimento, operação, financeiro e inteligência trabalhando sobre o mesmo contexto — para sua empresa ganhar escala sem perder controle.

Sua empresa inteira. Uma operação. IA trabalhando.

Para empresas de qualquer setor que querem crescer com estrutura, controle e inteligência.

Painel ilustrativo do Sistema Centriu com sete frentes trabalhando: atendimento, comercial, operação, agentes, inteligência, conteúdo e marketing. Cada frente mostra o trabalho concluído ou o próximo passo.

Representação ilustrativa do trabalho em execução

O problema

Sua empresa não deveria operar em pedaços

Não é falta de ferramenta. É que cada ferramenta resolve um pedaço, e ninguém é dono do todo. O custo disso não aparece numa fatura — aparece no mês seguinte.

  • Sistemas que não se falam

    O mesmo dado é digitado de novo — e cada cópia conta uma história diferente.

  • Dados duplicados

    Ninguém sabe qual versão é a verdadeira na hora de decidir.

  • Conversas perdidas

    O cliente repete o contexto a cada canal e a cada pessoa.

  • Tarefas espalhadas

    O trabalho vive em planilhas, mensagens e na memória de alguém.

  • Decisões sem contexto

    A escolha é feita com o recorte que estava à mão, não com o que importava.

  • Automações desconectadas

    Cada ferramenta automatiza um pedaço e ninguém enxerga o todo.

Nenhum desses problemas se resolve comprando mais um software. Eles se resolvem quando a operação inteira passa a trabalhar sobre o mesmo contexto.

A resposta

Tudo trabalha sobre o mesmo contexto.

A Centriu não é uma coleção de produtos. É uma plataforma em que clientes, áreas e agentes leem e escrevem no mesmo lugar.

Cliente 360

Um contexto, não vários cadastros

Cada conversa, tarefa, campanha, cobrança e decisão fica ligada ao cliente e à operação — não a um sistema isolado.

  • Clientes
  • Comercial
  • Atendimento
  • Operação
  • Financeiro
  • Marketing
  • Inteligência
  • Agentes
  • Consultoria

As áreas abaixo são partes da mesma operação, não produtos separados. Elas compartilham conta, permissões e histórico.

IA que trabalha — não um chatbot ao lado

A inteligência artificial da Centriu participa da operação: entende contexto, prepara trabalho, executa rotinas e pede aprovação quando importa.

Entende o contexto

Lê a operação, o cliente e o histórico antes de propor qualquer coisa.

Prepara o trabalho

Redige, organiza, calcula e deixa pronto para revisão humana.

Executa rotinas

Roda o que é repetitivo dentro dos limites definidos pela empresa.

Recomenda a próxima ação

Cruza áreas, identifica prioridade e mostra o motivo da recomendação.

Pede aprovação

O que é sensível passa por uma pessoa antes de valer. Sem exceção silenciosa.

Mantém histórico e aprende

Registra o que aconteceu e usa o resultado para melhorar a próxima decisão.

O que a Centriu faz

Uma plataforma, várias frentes de trabalho. Tudo no mesmo contexto, com a IA participando do que dá para acelerar.

Comercial

CRM, pipeline, oportunidades, propostas, follow-up e automações.

Atendimento

WhatsApp, Instagram, Messenger, chat do site e e-mail no mesmo contexto.

Operação

Tarefas, responsáveis, prazos, aprovações, agenda e capacidade.

Financeiro

Contas, cobranças, caixa, fiscal, margem, IR, orçamento e inteligência econômica.

Marketing

Planejar, produzir, aprovar, publicar e medir conteúdo e campanhas.

Inteligência

Painéis, alertas, previsões, recomendações e leitura executiva.

Agentes

Rotinas executadas continuamente pela IA com controle e aprovação.

Consultoria

Diagnóstico, estratégia, transformação, acompanhamento e especialistas.

Para quem é

Para empresas que querem crescer — e crescer certo.

A Centriu faz sentido quando o volume aumenta e a estrutura precisa acompanhar. Não é sobre setor nem tamanho: é sobre a operação conseguir sustentar o próximo estágio.

As vendas crescem, mas o processo não acompanha.

As áreas trabalham separadas e o cliente sente.

A operação depende de pessoas específicas.

O financeiro ficou complexo e o caixa perde visibilidade.

O atendimento cresce em volume e em canais.

A IA entra sem contexto, controle ou histórico.

Se a empresa ainda não começou a crescer, a Centriu também ajuda a preparar a estrutura para o primeiro salto.

Ver a Centriu funcionando
Consultoria

Tecnologia sozinha não resolve uma operação mal desenhada.

A Centriu combina tecnologia, inteligência, método e acompanhamento. A consultoria diagnostica, desenha, implanta e acompanha — com evidências, não com apresentação.

A participação de especialistas depende da solução e do contrato. Não é um item incluído automaticamente em toda contratação, e não prometemos acompanhamento humano ilimitado.

Veja a Centriu funcionando na sua operação

Uma conversa para entender onde a sua operação perde tempo, dinheiro ou capacidade — e o que a Centriu faria primeiro.

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problema

Deal Health Scoring and Stage Definition-of-Done Automation: A Score That Explains Itself

A single "health" label on a deal is only useful if a person can tell what actually caused it. Otherwise, a "critical" tag is just an unexplained flag. It competes for attention with a dozen others. Centriu Orbit computes a 0-100 health score for every open deal. It starts at 100. It subtracts a fixed, named penalty for each real problem found. These problems include: no update in over 7 days (-30), no activity logged in the last 14 days (-20), the current pipeline stage's own configured requirements not fully met (-20), no expected close date set (-15), a deal value of zero (-15), and low priority combined with already being stale (-10). The result is floored at 0. It is labeled into three tiers: Strong, Attention or Critical. But every score ships with a parallel, plain-language reasons list. So "this deal is at 55, Attention" always comes with the specific "why." It shows which factors actually applied, not a black-box number.

Deal Health Scoring and Stage Definition-of-Done Automation: A Score That Explains Itself

Why a health score without reasons trains people to ignore it

A dashboard full of red and yellow labels becomes background noise. This happens the moment nobody can tell WHY a given deal is flagged. The natural response to an unexplained warning is to stop trusting it. It is not to act on it. The harder, more useful version of a health score does not just classify a deal. It shows its work. So a manager glancing at a "Critical" tag can immediately see that this particular deal has had no activity in three weeks. It is also missing its stage's required close date. This is better than having to reopen the record to guess.

  • A dashboard full of red and yellow labels becomes background noise. This happens the moment nobody can tell WHY a given deal is flagged. The natural response to an unexplained warning is to stop trusting it. It is not to act on it. The harder, more useful version of a health score does not just classify a deal. It shows its work. So a manager glancing at a "Critical" tag can immediately see that this particular deal has had no activity in three weeks. It is also missing its stage's required close date. This is better than having to reopen the record to guess.

How Centriu Orbit computes and explains the health score

A manager or admin configures which fields matter for a deal. This is done per pipeline stage. A deal is considered genuinely ready at that stage if it has a linked company, a primary contact, a non-zero value, an expected close date, or at least one logged activity. They also decide if missing each one should be BLOCKING. This means the Kanban board and the deal drawer refuse to move the deal forward while it is missing. This is the mechanic behind Orbit's quality gates. The screen enforces it, not the database. Or it can simply be a health-score factor. This costs points without stopping movement.

For every open deal, the health score starts at 100. It subtracts a fixed penalty for each condition that actually applies. These conditions are: more than 7 days since the deal was last updated (-30), which is the single largest factor. No logged activity in the last 14 days (-20). The current stage's configured requirements not fully satisfied (-20), regardless of whether any individual requirement is marked blocking. No expected close date set (-15). A deal value of exactly zero (-15). And low priority combined with already exceeding the stage's own stale-days threshold (-10). The result is floored at 0. It is never negative. It is mapped to one of three labels: 70 and above is "Strong." 40 to 69 is "Attention." Below 40 is "Critical." Alongside the number and the label, a parallel array of plain-language reasons lists exactly which of the six conditions actually triggered for that specific deal. A deal at 55 because of staleness and a missing close date shows both reasons explicitly. It never just shows the number.

What is actually built today

  • A 0-100 deductive health score is computed for every open deal. It starts at 100 with six named, weighted penalties.

  • Requirements are configurable per stage. These include: company linked, primary contact set, non-zero value, expected close date, and at least one logged activity. Each can be marked as blocking (a quality gate) or non-blocking (a health-score factor only).

  • There are three health tiers with fixed thresholds: Strong (70+), Attention (40-69), Critical (below 40).

  • A parallel, plain-language reasons array ships alongside every score. It names exactly which conditions applied. It is never a bare, unexplained number.

  • It is confirmed wired into the deal card and column views on the Kanban board itself. It is also in the deal detail page, a dedicated health-overview report, the forecast panel, and the next-best-action panel. This is a genuinely cross-cutting signal, not a buried report.

  • The stage-aware stale-days threshold is reused from the same per-stage rule set. This rule set is used elsewhere in Orbit. It is not a separate, disconnected staleness definition.

What changes operationally

A manager scanning a pipeline gets a consistent, weighted signal. This is instead of a subjective sense of which deals "feel" behind. And, critically, they get the specific reason without opening every flagged deal individually. The underlying requirements are configured per stage. So the score reflects what actually matters at each point in a specific pipeline. It is not one generic checklist applied everywhere.

  • A manager scanning a pipeline gets a consistent, weighted signal. This is instead of a subjective sense of which deals "feel" behind. And, critically, they get the specific reason without opening every flagged deal individually. The underlying requirements are configured per stage. So the score reflects what actually matters at each point in a specific pipeline. It is not one generic checklist applied everywhere.

Two deals, both flagged, for different reasons (illustrative scenario, not a real client)

A sales manager reviews the pipeline. They see two deals both labeled "Attention." The first shows a score of 55. The reasons list "no update in 7+ days" and "no expected close date." The deal has had recent conversation. But nobody ever set a target date. The second shows a score of 65 with a single reason: "current stage requirements not met." This pipeline's "Proposal Sent" stage requires a logged activity and an assigned value. This deal has neither. This is true even though it was updated yesterday.

Without the reasons list, both would just read "Attention, deal with it." With it, the manager immediately knows the first deal needs a close-date conversation. The second needs the proposal's value actually entered. These are two completely different next actions from the same label.

Two deals, both flagged, for different reasons (illustrative scenario, not a real client)

How to get started

Frequently asked questions

What factors lower a deal's health score?

There are six named factors. These are: no update in 7+ days (-30), no activity in 14 days (-20), the stage's own requirements not met (-20), no expected close date (-15), a zero deal value (-15), and low priority combined with staleness (-10).

Does the score come with an explanation?

Yes, every score ships with a parallel, plain-language reasons list. It names exactly which conditions applied. It is never a bare number.

Are the same requirements checked at every pipeline stage?

No, requirements (company, contact, value, close date, activity) are configured per stage. So what counts as "ready" differs by stage.

Does a missing, non-blocking requirement stop a deal from moving forward?

No, only requirements explicitly marked blocking prevent advancement. A non-blocking one only affects the health score.

Is this the same thing as Orbit's quality gates?

They share the same underlying per-stage requirement list. But quality gates check the blocking ones when a deal is moved forward on the board or in the deal drawer. The health score is a separate, continuously computed 0-100 signal. It factors in all requirements plus four other conditions.

What does Centriu Orbit cost?

It is sold with tiered plans (Starter/Pro/Max). These start at a published entry price. Exact current values are on the central pricing page.

See how Centriu Orbit scores and explains deal health

A single "health" label on a deal is only useful if a person can tell what actually caused it. Otherwise, a "critical" tag is just an unexplained flag. It competes for attention with a dozen others. Centriu Orbit computes a 0-100 health score for every open deal. It starts at 100. It subtracts a fixed, named penalty for each real problem found. These problems include: no update in over 7 days (-30), no activity logged in the last 14 days (-20), the current pipeline stage's own configured requirements not fully met (-20), no expected close date set (-15), a deal value of zero (-15), and low priority combined with already being stale (-10). The result is floored at 0. It is labeled into three tiers: Strong, Attention or Critical. But every score ships with a parallel, plain-language reasons list. So "this deal is at 55, Attention" always comes with the specific "why." It shows which factors actually applied, not a black-box number.