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Centriu

Centriu Solutions

Start with the problem. Centriu assembles the operation you need.

A Centriu solution is an architecture assembled to solve a problem — it can combine systems, deployment, consulting and follow-up. You do not choose among 19 systems on your own: Centriu understands the situation, designs the architecture and selects the capabilities according to your operation.

How a solution is built (illustrative example)
  1. Problem
  2. Diagnosis
  3. Architecture
  4. Systems
  5. Deployment
  6. Operation
  7. Measured value

Illustrative flow: problem, diagnosis, architecture, systems, deployment, operation and measured value.

Start with what you want to solve

Pick the situation closest to yours. We show an initial architecture — the final composition depends on the diagnosis.

Choose a situation above to see an initial architecture.

Solutions for companies

Architectures to solve what holds the operation back. Systems are selected according to the scenario — none is mandatory before the diagnosis.

Organized operation

Subscription + deployment scope

Centralizes communication, tasks, workflows and calendar to bring predictability and reduce rework.

Problem
My operation is disorganized · There is rework, delay and no clear owner
If it continues
Tasks get lost, deadlines slip and no one knows who owns what.
Desired outcome
A more predictable operation
See details

Combined capabilities

CommunicationTasksWorkflowsCalendarApproval

Complementary

Indicators that can be tracked

  • Deadlines met
  • Rework
  • Owner defined
Deployment: Assisted by CentriuConsulting: Self-service, with guidance

Marketing that executes

Subscription + deployment scope

Links strategy, calendar, production, approval and media so the plan turns into on-time delivery.

Problem
Marketing plans, but does not execute well
If it continues
Strategy does not turn into production on time, and media runs loose from the plan.
Desired outcome
Consistent marketing execution
See details

Combined capabilities

StrategyCalendarProductionApprovalMediaAnalysis

Complementary

Indicators that can be tracked

  • On-time delivery
  • Approval cycle
Deployment: Assisted by CentriuConsulting: Assisted by Centriu

Opportunities followed through

Subscription + deployment scope

Organizes qualification, CRM and follow-up so no opportunity cools off from neglect.

Problem
We are losing commercial opportunities
If it continues
Contacts go unanswered and opportunities cool off without follow-up.
Desired outcome
Opportunities followed to the end

Primary

See details

Combined capabilities

QualificationCRMFollow-upForecasting

Complementary

Indicators that can be tracked

  • Opportunities without follow-up
  • Response time
Deployment: Assisted by CentriuConsulting: Assisted by Centriu

Support that retains

Subscription + deployment scope

Brings together channels, queue, SLA and history to respond faster, with context, and build loyalty.

Problem
Customer service is scattered across channels
If it continues
Without a single history, the customer repeats the problem and answers are slow.
Desired outcome
Customers served and heard

Primary

See details

Combined capabilities

ChannelsQueueSLAHistoryListeningLoyalty

Complementary

Indicators that can be tracked

  • Response time
  • Complaints handled
  • Contact recorded
Deployment: Led by CentriuConsulting: Assisted by Centriu

Intelligence to decide

Subscription + deployment scope

Consolidates data into dashboards, signals and diagnosis to decide from a single source.

Problem
The data exists, but does not guide decisions · I cannot prove the value of what is delivered
If it continues
Numbers come from different sources and contradict each other when it is time to decide.
Desired outcome
Decisions based on a single source

Primary

See details

Combined capabilities

Data consolidationDashboardsSignalsDiagnosisPrioritization

Complementary

Optional

Indicators that can be tracked

  • Single source of data
  • Manual reports
Deployment: Assisted by CentriuConsulting: Assisted by Centriu

AI and data governance

Subscription + deployment scope

Inventories AI usage, sets policies, requires approval and records the trail — with privacy.

Problem
The company uses AI without governance
If it continues
Unknown tools handle sensitive data, with no policy and no audit trail.
Desired outcome
AI used with policy and record

Primary

See details

Combined capabilities

InventoryPoliciesApprovalTraceabilityPrivacy

Complementary

Indicators that can be tracked

  • AI usage inventoried
  • Action approved
  • Audit trail recorded
Deployment: Led by CentriuConsulting: Led by Centriu

Building and evolving systems

By proposal

Plans, builds, validates and evolves custom software with governance, for processes no software addresses.

Problem
We have processes no software addresses
If it continues
The process lives in loose spreadsheets, with no governance and no one to maintain it.
Desired outcome
Own software with governance

Primary

See details

Combined capabilities

PlanningBuildingValidationEvolution

Indicators that can be tracked

  • Versioned delivery
  • Change approved
Deployment: Led by CentriuConsulting: Led by Centriu

Solutions for agencies

The agency can organize its own operation and run solutions for its clients — as operator, consultant, implementer, manager and partner.

Turn your agency into a more organized, more profitable operation that is harder to replace. Use Centriu to serve your clients, create new services, grow contracts and prove the value delivered.

The agency as

OperatorConsultantImplementerManagerPartner

Co-branding

“Centriu technology operated by Agency X.”

Organized agency

Subscription + deployment scope

Organizes the agency team, clients, production and approvals, with indicators to prove delivery.

Problem
My agency needs margin and retention · My operation is disorganized
If it continues
A disorganized operation erodes margin and makes it easy for clients to cancel.
Desired outcome
A more predictable operation

Primary

See details

Combined capabilities

TeamClientsProductionApprovalIndicators

Complementary

Optional

Indicators that can be tracked

  • Deadlines met
  • Rework
Deployment: Assisted by CentriuConsulting: Self-service, with guidance

Content operation for clients

Subscription + deployment scope

Structures strategy, calendar, production, approval and reporting of content for the agency’s clients.

Problem
Marketing plans, but does not execute well
If it continues
Strategy does not turn into production on time, and media runs loose from the plan.
Desired outcome
Consistent marketing execution

Primary

See details

Combined capabilities

StrategyCalendarProductionApprovalReporting

Complementary

Optional

Indicators that can be tracked

  • On-time delivery
  • Approval cycle
Deployment: Assisted by CentriuConsulting: Assisted by Centriu

Media with intelligence

Subscription + deployment scope

Plans and tracks media with diagnosis and alerts, to explain results, not just report numbers.

Problem
I cannot prove the value of what is delivered
If it continues
Manual reports eat up hours and still fail to show what changed.
Desired outcome
Decisions based on a single source
See details

Combined capabilities

PlanningMediaDiagnosisAlerts

Optional

Indicators that can be tracked

  • Single source of data
  • Manual reports
Deployment: Assisted by CentriuConsulting: Assisted by Centriu

Prospecting and CRM as a service

Subscription + deployment scope

Lets the agency find companies, qualify, approach and follow opportunities as a service.

Problem
I want to create new services for my clients · We are losing commercial opportunities
If it continues
Without its own technology, the agency competes on price instead of value.
Desired outcome
Opportunities followed to the end

Primary

See details

Combined capabilities

QualificationCRMFollow-up

Complementary

Indicators that can be tracked

  • Opportunities without follow-up
  • Response time
Deployment: Assisted by CentriuConsulting: Assisted by Centriu

Support and retention for clients

Subscription + deployment scope

Centralizes channels, organizes support and handles complaints to reduce churn for the agency’s clients.

Problem
Customer service is scattered across channels
If it continues
Without a single history, the customer repeats the problem and answers are slow.
Desired outcome
Customers served and heard

Primary

See details

Combined capabilities

ChannelsSLAListeningLoyalty

Complementary

Indicators that can be tracked

  • Response time
  • Complaints handled
Deployment: Led by CentriuConsulting: Assisted by Centriu

Dashboards and value reports

Subscription + deployment scope

Connects data and builds dashboards to present results and cut manual reporting for clients.

Problem
I cannot prove the value of what is delivered
If it continues
Manual reports eat up hours and still fail to show what changed.
Desired outcome
Decisions based on a single source

Primary

See details

Combined capabilities

Data consolidationDashboardsPresentationNext steps

Complementary

Optional

Indicators that can be tracked

  • Single source of data
  • Manual reports
Deployment: Assisted by CentriuConsulting: Assisted by Centriu

Expanded strategic consulting

By proposal

Expands the agency’s consulting with diagnosis, scenario and follow-up supported by technology.

Problem
We decide on assumptions no one has tested
If it continues
A risky launch moves ahead untested and the market reacts by surprise.
Desired outcome
Assumptions tested before deciding

Primary

See details

Combined capabilities

DiagnosisPlanningScenariosFollow-up

Complementary

Optional

Indicators that can be tracked

  • Scenario simulated
  • Blind spot identified
Deployment: Led by CentriuConsulting: Led by Centriu

AI governance for clients

Activation subject to review

Lets the agency inventory AI usage, set policies, control access and organize approvals for clients.

Problem
The company uses AI without governance
If it continues
Unknown tools handle sensitive data, with no policy and no audit trail.
Desired outcome
AI used with policy and record

Primary

See details

Combined capabilities

InventoryPoliciesApprovalAudit

Complementary

Indicators that can be tracked

  • AI usage inventoried
  • Action approved
Deployment: Led by CentriuConsulting: Led by Centriu

Tailor-made projects

By proposal

Combines technology, consulting, deployment and follow-up according to the project — the scope defines the systems.

Problem
I want to create new services for my clients
If it continues
Without its own technology, the agency competes on price instead of value.
Desired outcome
Own software with governance

Primary

See details

Combined capabilities

Tailored scopeDeploymentGovernanceFollow-up

Indicators that can be tracked

  • Versioned delivery
  • Change approved
Deployment: Led by CentriuConsulting: Led by Centriu

Availability for agencies

Advanced systems respect certification, assisted deployment and activation subject to review. Per-system availability is not asserted on this page until a published classification exists.

The anatomy of a Centriu solution

A solution can contain these elements. The scope is defined case by case — we do not claim everything is included in any contract.

  • DiagnosisUsually present
  • Operational architectureUsually present
  • Selected systemsUsually present
  • IntegrationsDepends on the case
  • DeploymentDepends on the case
  • Data organization or migrationDepends on the case
  • TrainingDepends on the case
  • ConsultingDepends on the case
  • Assisted operationDepends on the case
  • IndicatorsUsually present
  • Value reportDepends on the case
  • ReviewsDepends on the case
  • EvolutionDepends on the case

How the solution is defined

A clear journey, from first contact to evolution. No universal fixed deadline and no promised immediate deployment.

  1. Initial understanding

  2. Diagnosis

  3. Prioritization

  4. Architecture

  5. Proposal

  6. Deployment

  7. Enablement

  8. Operation

  9. Follow-up

  10. Evolution

At each stage the objective, the client’s part, Centriu’s part and the agency’s possible part are clear. No universal fixed deadline.

Deployment

Deployment can include setup, data, integrations, users, permissions, flows, training, tests and initial follow-up. How it is contracted is transparent — it is not a hidden cost.

  • Setup
  • Data
  • Integrations
  • Users and permissions
  • Flows
  • Training
  • Tests
  • Initial follow-up

Value Contract

Aligns problem, initial indicator, source, target, deadline, action, owner and evidence. It is not a contractual guarantee of results, and uses no fictitious numbers.

Problem
Initial indicator
Source
Target
Deadline
Action
Owner
Evidence

Illustrative structure, with no example numbers. It is not a contractual guarantee of results.

Systems involved

Systems appear in a secondary role — primary, complementary and optional. Each one enters only when the function fits, the product is available and the relation has been confirmed.

What a solution does not solve on its own

Five limits that apply to any combination — stated before the proposal, not after.

  • There is no universal timeline

    Rollout time depends on scope, integrations and your team availability. Any deadline only appears after the diagnosis, written into the proposal.

  • A custom combination has no list price

    Individual systems have published prices on the pricing page. A solution that combines systems, rollout and follow-up is quoted by scope — which is why the path is to request a proposal.

  • Consulting is not mandatory

    It comes in when the problem is one of process or decision, not by default. Operations that already know what they need can contract the systems alone.

  • The Value Contract tracks, it does not guarantee

    It defines problem, indicator, source and owner so the result is measured honestly. No number is promised before it exists.

  • The solution depends on your data

    Indicators need a source. Where the operation does not yet record what must be measured, the first step is to organize that record — and that takes time.

Frequently asked questions

What is a Centriu solution?

An architecture assembled to solve a problem. It can combine systems, deployment, consulting, training, integrations and follow-up — it is not a single system.

What is the difference between solution, system, package and plan?

A system is a product with its own function. A solution is the architecture to solve a problem. A package is a commercial composition with rules and price, and a plan is the contracting level — both live on the pricing page.

Do I need to contract several systems?

No. You start with the main priority, and the solution grows when the operation justifies it — not because more software is available.

How does Centriu choose the systems?

From the diagnosis: problem, size, maturity, team, operation, data, risk, budget and urgency. No system is mandatory before that.

Can I start with just one priority?

Yes. It is the recommended path: fix what holds you back most today, stabilize, measure and only then add capabilities.

Is there deployment?

There can be, depending on the case: setup, data, integrations, permissions, flows, training and initial follow-up. How it is contracted is transparent — it is not a hidden cost.

Is consulting mandatory?

It is not mandatory in every case. It can come in at diagnosis, strategy, architecture, review and evolution — and is not limited to marketing.

Can agencies run solutions for clients?

Yes. The agency can organize its own operation and run solutions for its clients, as operator, consultant, implementer, manager and partner.

How does co-branding work?

The standard is “Centriu technology operated by Agency X”. We do not offer removing the Centriu brand as a default.

Are all systems available to any agency?

No. Advanced systems respect certification, assisted deployment and activation subject to review. Per-system availability is not asserted until a published classification exists.

Do advanced systems require approval?

They can. They respect maturity, certification, deployment, controlled access and governance — they are not activated indiscriminately.

How is value tracked?

Through a Value Contract (problem, indicator, source, target, deadline, action, owner, evidence) and a Value Report. Without claiming causality without evidence and without fictitious numbers.

Can I contract a single system?

You can. Some systems are contracted on their own; others make more sense inside a solution. The pricing page details each case.

Is there a fixed price for each solution?

The Solutions page does not publish prices. It shows how it is contracted (subscription, by proposal or activation subject to review). Price lives on the pricing page.

How does expansion work?

The engagement can start smaller and grow with results: stabilize, measure and add only what the operation justifies. No artificial pressure to expand.

Does Centriu replace all my current tools?

We do not promise to replace everything. The architecture considers what already exists and integrates what makes sense, according to real integrations.

Build my solution

A short path to request an analysis. The recommendation is initial and the final architecture depends on the diagnosis — with no obligation to contract all the suggested systems.

  1. Company or agency
  2. Main problem
  3. Priority
  4. Current structure
  5. Expected outcome
  6. Contact

Start with the priority that most holds your operation back today

We analyze the situation and propose an initial architecture. With no obligation to contract all the suggested systems.